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PPG Report 2013-2014

 

Patient Participation Report March 2014

 

Introduction

The practice has run a virtual patient participation group since 2011; the group has helped us look at ways in which we can improve our services.  The group has grown in number and has continued to support our work, but the time has come for the group to meet on a regular basis as well as continuing to work as a virtual group.  The practice will be helping the group establish itself, attend the meetings and support its work; this will take nothing away from the virtual group and members will be encouraged to support both groups as they work together.survey

We would like to say thank you to everyone who has given their time to help support our practice.  In particular, thanks go to our Patient Participation Group members who have given their ideas, comments and suggestions for improvement.  Thank you also to all our patients who have completed the patient survey questionnaire. 

We are using this page to publish the results of the patient survey, along with the practice’s comments.  The practice has written an action plan to go alongside the survey results.  The plan picks up the themes from the survey.  The practice will discuss the plan with the patient group at its meetings as well as by email and post.  Progress with the plan will also be posted to this page.

Patient survey results

Click here for the practice report

Click here for a copy of the practice action plan



 
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